About Us
LuckyZino Casino launched in 2019 with a simple idea: give players a safe, exciting place to play that combines the thrill of real rewards with flexible, sweepstakes-style gameplay. We were inspired by the desire to offer more choices — play for fun with Gold Coins, or use Sweeps Coins for a chance at redeemable prizes — all within a platform that respects player protection and transparency.
Our promise: Fair play, responsible gaming, and standout service
At LuckyZino, fairness isn’t a slogan — it’s how we operate. We commit to transparent game rules, clear bonus terms, and honest communication. Our customer support team is available through live chat and by email at support@luckyzino.com to answer questions about your account, promotions, or verification quickly and helpfully.
Games that keep players coming back
We offer a wide mix of slots, table games, and live-style options from top providers to keep every session fresh. Our partnership with Pragmatic Play ensures access to high-quality titles with vivid graphics, smooth gameplay, and engaging bonus features. Looking for something sweet? Check out Sugar Rush Slots — a 5-reel, 20-payline video slot with up to 20 free spins and a Candyland Bonus feature — for a great example of the experiences we offer.
How our sweepstakes model works — simple, transparent, and fun
LuckyZino operates as a sweepstakes casino. New players receive a welcome package of 12,000,000 Gold Coins plus 1.7 Sweeps Coins automatically upon sign-up where permitted. Gold Coins are for free play and entertainment, while Sweeps Coins can be redeemed for cash prizes or gift cards after meeting playthrough and verification requirements. No purchase is necessary to play, and offers are void where prohibited by law; players must be 18 or older.
Security and player protection you can rely on
Protecting your information and transactions is a top priority. We use modern encryption and industry-standard security practices to safeguard account data and payments. LuckyZino operates under applicable sweepstakes and gaming regulations, and we follow verification procedures to protect both players and the integrity of prize redemptions.
Flexible deposits and fast support
We accept major payment methods to make deposits and redemptions straightforward, including PayPal, Visa, MasterCard, Skrill, bank transfers, and gift cards, with play and transactions denominated in US dollars. If you need help, our live chat is available, and you can always email support@luckyzino.com for assistance.
Play responsibly — tools and support to keep gaming healthy
We encourage every player to set limits and stay in control. LuckyZino offers tools like deposit limits, session reminders, time-outs, and self-exclusion options. If you or someone you know needs support, we provide information and links to professional help resources and recommend contacting customer support to enable protective account measures.
Meet the people behind LuckyZino
Our team brings decades of combined experience in gaming operations, security, customer support, and product design. We’re players and designers who care about quality gameplay, straightforward rules, and building a community where everyone can enjoy a safe, entertaining experience. Behind every promotion, support response, and product update is a team focused on fairness and player satisfaction.
Industry attention and player feedback
LuckyZino has earned positive feedback for its player-first approach and sweepstakes model. For an independent look at what we offer and player experiences, see our full review here.
Ready to join the fun?
If you’re looking for a secure, user-friendly place to spin the reels, try table-style games, or explore sweepstakes rewards, LuckyZino welcomes you. Sign up to claim your 12M Gold Coins and 1.7 Sweeps Coins welcome offer where permitted, explore our games and promotions, and enjoy a safe, well-supported gaming environment. If you have any questions before you start, reach out via live chat or email support@luckyzino.com — we’re here to help.